The ZOE Health Study

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Frequently asked questions

Who created the ZOE COVID Study?

What is the aim of the research?

Who will be using my data?

How will my data be protected?

Will someone make money off my data?

How can I delete my data?

There are other symptom studies - are you taking steps to standardise and share data?

My symptom isn't listed - can I add it?

Can I report symptoms on behalf of someone else, eg my family?

I may have had COVID-19 already - can I report my history of symptoms?

I would like to share my symptoms with relatives so they know if I get sick - can I do that?

Can someone under 18 use the app?

I've spotted a bug, or would like to suggest a feature - where should I send it?

I'm unable to create an account

I mistyped my email when registering for the app - what should I do?

How can I set a daily reminder to log my symptoms?

Will the app be available outside the UK and USA?

Will you be launching a web-based version of the app for those without smartphones?

Will you make this app available for those with limited sight?

I'd like to see what symptoms are reported near me or across the country –how can I see what is going on?

Why do I need to register with an email?

How long will my data be used for?

My password isn't working when I try to log in, what should I do?

If I want information about how my COVID & diet questionnaire feedback scores were calculated, who can I contact?

Can I get a copy of my COVID & diet feedback results to share with my friends or health care providers?

I received my COVID & diet feedback results in the app, but my friend who also did the survey did not. Why is that?

What are ZOE’s ‘wider health studies’?

Still have a question? Email us at covid@joinzoe.com